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Most Common Problems / Frequently Asked Questions





Question: I can't get my email, its stuck and stops on a message, or it times out.
    Answer: Please try using https://webmail.zipcon.net/ to get your email.
    Using the web based interface, you can remove any messages that your mail software may be having problems with.


Question: I can't get my email, I get an error message from the server.
    Answer: Please be sure you are using the correct mail servers. If you are a using Zipcon dial-up or DSL, please see email and newsgroup configuration.
    If you are a web hosting customer, please be sure to use your domain name (yourdomain.com) for the incoming POP and outgoing SMTP server.




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