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Most Common Problems / Frequently Asked Questions

I can't get my email, its stuck and stops on a message, or it times out. I can't get my email, I get an error message from the server. When sending mail, I get the error:    sorry, that domain isn't in my list of allowed rcpthosts or    sorry, that domain isn't allowed to be relayed thru this MTA Question: I can't get my email, its stuck and stops on a message, or it times out. Answer: Please try using https://zipcon.net/webmail/ to get your email. Using the web based interface, you can remove any messages that your mail software may be having problems with. Question: I can't get my email, I get an error message from the server. Answer: Please be sure you are using the correct mail servers. If you are a using Zipcon dial-up or DSL, please see email and newsgroup configuration. If you are a web hosting customer, please be sure to use your domain name (yourdomain.com) for the incoming POP and outgoing SMTP server.

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